Frequently Asked Questions

  1. Why is a Notice being provided?

    A court authorized the Notice because you have the right to know about the Settlement of this class action lawsuit, and about all of your rights and options, before the Court decides whether to grant final approval of the Settlement. The Notice explains the lawsuit, the Settlement, your legal rights, what Settlement benefits are available, who is eligible for them, and how to get them.

    The Honorable James V. Selna of the United States District Court for the Central District of California is overseeing this class action. The lawsuit is known as In re Shimano Crankset Litigation, Case No. 8:23-cv-02038-JVS-JDE. The Plaintiffs filed the lawsuit against Shimano North America Bicycle, Inc., Shimano North America Holding, Inc., Specialized Bicycle Components, Inc., Trek Bicycle Corporation, and Giant Bicycle, Inc. (the “Defendants”).

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  2. What is this lawsuit about?

    The Plaintiffs filed this lawsuit against the Defendants on behalf of Settlement Class Members, alleging various legal claims related to the advertising and marketing of Defendants’ products and the alleged inadequacy of the Voluntary Recall. In September 2023, Shimano voluntarily recalled Hollowtech II cranksets in the United States that had been manufactured before July 2019. More information about the Voluntary Recall is available on the U.S. Consumer Product Safety Commission’s website https://www.cpsc.gov/Recalls/2023/Shimano-Recalls-Cranksets-for-Bicycles-Due-to-Crash-Hazard.

    The Defendants deny these allegations and deny any wrongdoing or liability. The Court has not made any determination that the Defendants did anything wrong or that any law was violated. Instead, the Plaintiffs and Defendants have agreed to a Settlement to avoid the risk, cost, and time of continuing the lawsuit.

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  3. Why is this lawsuit a class action?

    In a class action, one or more people called Class Representatives sue on behalf of other people who have similar legal claims. Together, these individuals form a class or are referred to as class members. One court resolves the issues for all class members, except for those who timely exclude themselves (opt out) from the class.

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  4. Why is there a Settlement?

    The Plaintiffs and Defendants do not agree about the legal claims made in this lawsuit. The case has not gone to trial, and the Court has not ruled in favor of either side. Instead, both parties have agreed to settle the lawsuit. The Class Representatives and their lawyers believe the Settlement is in the best interest of Settlement Class Members because of the benefits it provides and the risks and uncertainty of continuing the lawsuit.

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  5. How do I know if I am part of the Settlement?

    You are a Settlement Class Member if the following Settlement Class definition applies to you: all Persons (except Excluded Persons) who purchased, received, were given, and/or owned a Designated Crankset in the United States, other than solely for resale purposes. This includes, without limitation, Persons who purchased, received, were given, or owned a bicycle equipped with a Designated Crankset.

    The Settlement defines “Person” as any individual, corporation, partnership, limited partnership, limited liability company, association, joint stock company, estate, legal representative, trust, unincorporated association, government or any political subdivision or agency thereof, and any business or legal entity and their spouses, heirs, predecessors, successors, representatives, or assigns.

    The Settlement defines “Excluded Persons” as the judge presiding over the lawsuit, that judge’s court staff, that judge’s immediate family members, and Persons who validly exclude themselves from the Settlement Class.

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  6. Which products are included in the Settlement?

    Designated Crankset means any of the following cranksets: Ultegra FC-6800, Ultegra FC-R8000, Dura-Ace FC-9000, Dura-Ace FC-R9100 and Dura-Ace FC-R9100-P, with any of the following production codes: KF, KG, KH, KI, KJ, KK, KL, LA, LB, LC, LD, LE, LF, LG, LH, LI, LJ, LK, LL, MA, MB, MC, MD, ME, MF, MG, MH, MI, MJ, MK, ML, NA, NB, NC, ND, NE, NF, NG, NH, NI, NJ, NK, NL, OA, OB, OC, OD, OE, OF, OG, OH, OI, OJ, OK, OL, PA, PB, PC, PD, PE, PF, PG, PH, PI, PJ, PK, PL, QA, QB, QC, QD, QE, QF, QG, QH, QI, QJ, QK, QL, RA, RB, RC, RD, RE, and RF.

    Photographs of the Designated Cranksets and where to locate the production codes are available at https://www.cpsc.gov/Recalls/2023/Shimano-Recalls-Cranksets-for-Bicycles-Due-to-Crash-Hazard.

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  7. What if I am still not sure whether I am part of the Settlement?

    If you are still not sure whether you are a Settlement Class Member, please see FAQ 5 or call toll-free at 1-888-873-3150.

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  8. What does the Settlement provide?

    Extended Warranty – For Designated Cranksets otherwise covered by Shimano’s Express Warranty, Shimano will extend the duration of the Express Warranty until July 29, 2027. This extension applies only to the Express Warranty’s coverage of bonding separation and delamination. Delamination refers to the early stages of separation at the interface (the part where the two parts are bonded together) between the crank set body and cover. Evidence of delamination may include signs of corrosion and breaking. You do not need to submit a Claim Form to receive extended Express Warranty coverage, it will be extended automatically.

    Enhanced Inspections – Shimano will (1) distribute a magnifying device with enhanced lighting to every Recall Retailer free of charge; (2) distribute an Approved Enhanced Manual to Recall Retailers; (3) make Shimano employees available to Recall Retailers during normal business hours in California to advise about how to perform inspections; (4) require Recall Retailers to affirm that they have reviewed and will utilize all materials provided by Shimano related to the Inspections; (5) instruct Recall Retailers to make certain information available to Settlement Class Members whose Designated Crankset passes an inspection, which information describes what to watch, listen, and feel for as indicators of conditions that could lead to bonding separation, delamination, or breakage; and (6) provide public outreach to maximize Settlement Class Members’ participation in the Voluntary Recall.

    Reimbursement of Costs – You may submit a Claim Form with supporting documentation to receive reimbursement of reasonable out-of-pocket costs for purchasing a replacement crankset and installing it on your bicycle, if you replaced your Designed Crankset because it separated, delaminated, or exhibited evidence of delamination or separation.

    Reimbursement is not available if (a) the Designated Crankset was replaced on or after September 21, 2023, or (b) at the time of replacement, the Express Warranty was not expired as to that Designated Crankset. For Ultegra FC-6800 and FC-R8000 Designated Cranksets, the Express Warranty expired two years after the date of original retail purchase. For Dura-Ace FC-9000, R9100, and FC-R9100-P Designated Cranksets, the Express Warranty expired three years after the date of original retail purchase.

    You must submit your documented reimbursement claim to the Settlement Administrator by August 4, 2026.

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  9. What can I get from the Settlement?

    If you are a Settlement Class Member, you may be eligible to receive the following Settlement benefits.

    Extended Warranty – For Designated Cranksets otherwise covered by Shimano’s Express Warranty, Shimano will extend the duration of the Express Warranty until July 29, 2027. This extension applies only to the Express Warranty’s coverage of bonding separation and delamination. Delamination refers to the early stages of separation at the interface (the part where the two parts are bonded together) between the crank set body and cover.

    You do not need to submit a Claim Form to receive extended Express Warranty coverage. To review the Express Warranty Policy, visit https://ride.shimano.com/pages/shimano-warranty-policy.

    Reimbursement of Costs – You may submit a Claim Form with supporting documentation to receive reimbursement of reasonable out-of-pocket costs for purchasing a replacement crankset and installing it on your bicycle, if you replaced your Designed Crankset because it separated, delaminated, or exhibited evidence of delamination or separation.

    Reimbursement is not available if (a) the Designated Crankset was replaced on or after September 21, 2023, or (b) at the time of replacement, the Express Warranty was not expired as to that Designated Crankset. For Ultegra FC-6800 and FC-R8000 Designated Cranksets, the Express Warranty expired two years after the date of original retail purchase. For Dura-Ace FC-9000, R9100, and FC-R9100-P Designated Cranksets, the Express Warranty expired three years after the date of original retail purchase.

    You must submit your documented reimbursement claim to the Settlement Administrator by August 4, 2026.

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  10. What am I giving up to receive Settlement benefits or stay in the Settlement Class?

    Unless you exclude yourself (opt out), you will remain in the Settlement Class. If the Settlement is approved and becomes final, all the Court’s orders and judgments will apply to you and legally bind you. You will not be able to sue, continue to sue, or be part of any other lawsuit against Defendants and the Released Persons about the legal claims in this lawsuit that are released by the Settlement Agreement. The rights you are giving up are called “Released Claims.” If you remain a Settlement Class Member, you may file a Claim Form for reimbursement of costs.

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  11. What are the Released Claims?

    Sections 2 and 5 of the Settlement Agreement describe the Releases, Released Claims, and Released Persons, in necessary legal terminology, so please read those sections carefully. The Settlement Agreement is available under the Documents section of this website. For questions regarding the Releases, Released Claims, or Released Persons and what the language in the Settlement Agreement means, you can also contact Class Counsel listed below for free, or you can talk to your own lawyer at your own expense.

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  12. How do I submit a claim?

    You must submit a timely and valid Claim Form with supporting documentation to receive reimbursement of reasonable out-of-pocket costs for purchasing a replacement crankset and installing it on your bicycle, if you replaced your Designed Crankset because it separated, delaminated, or exhibited evidence of delamination or separation.

    Reimbursement is not available if (a) the Designated Crankset was replaced on or after September 21, 2023, or (b) at the time of replacement, the Express Warranty was not expired as to that Designated Crankset. For Ultegra FC-6800 and FC-R8000 Designated Cranksets, the Express Warranty expired two years after the date of original retail purchase. For Dura-Ace FC-9000, R9100, and FC-R9100-P Designated Cranksets, the Express Warranty expired three years after the date of original retail purchase.

    Your Claim Form must be submitted online here by August 4, 2026 or mailed to the Settlement Administrator at the address on the Claim Form, postmarked by August 4, 2026. Claim Forms are also available to download here or by calling 1-888-873-3150 or by writing to:

    In re Shimano Crankset Litigation
    Settlement Administrator
    PO Box 4150
    Portland, OR 97208-4150

    You do not need to submit a Claim Form to receive extended Express Warranty coverage, it will be extended automatically.

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  13. What happens if my contact information changes after I submit a Claim Form?

    If you change your mailing address or email address after you submit a Claim Form, it is your responsibility to inform the Settlement Administrator of your updated information. You may notify the Settlement Administrator of any changes at:

    In re Shimano Crankset Litigation
    Settlement Administrator
    PO Box 4150
    Portland, OR 97208-4150

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  14. When will I receive my reimbursed costs?

    If you file a timely and valid Claim Form, reimbursement of your costs will be provided to you by the Settlement Administrator after the Settlement is approved by the Court and becomes final.

    It may take time for the Settlement to be approved and become final. Please be patient and check the home page for updates.

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  15. Do I have a lawyer in this lawsuit?

    Yes, the Court has appointed Roland Tellis of Baron & Budd, P.C., Jason L. Lichtman of Lieff Cabraser Heimann & Bernstein LLP, and Stephen Larson of Larson LLP as Class Counsel to represent you and the Settlement Class for the purposes of this Settlement. You will not be charged for Class Counsel. If you want to be represented by your own lawyer, you may hire one at your own expense.

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  16. How will Class Counsel be paid?

    Class Counsel will file a motion asking the Court to award attorneys’ fees and reimbursement of costs. Class Counsel will also ask the Court to approve Service Awards up to $500 for each Class Representative for their time and effort bringing the lawsuit and serving as Class Representatives. If awarded by the Court, attorneys’ fees and reimbursement of costs and the Service Awards will be paid directly by Defendants. The Court may award less than the amounts requested for attorneys’ fees, reimbursement of costs, and Service Awards.

    Once Class Counsel files a motion for attorneys’ fees, reimbursement of costs, and Service Awards, it will be posted under the Documents section of this Settlement website.

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  17. How do I get out of the Settlement?

    The deadline to exclude yourself from the Settlement was December 29, 2025, and has passed.

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  18. If I exclude myself, can I get reimbursed for my costs from the Settlement or receive the benefits of the Extended Warranty?

    No. If you exclude yourself, you will not be reimbursed for reasonable out-of-pocket costs for purchasing a replacement crankset and installing it on your bicycle, and you will not receive the benefits of the Extended Warranty. You can only get reimbursement for your costs if you stay in the Settlement and submit a timely and valid Claim Form.

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  19. If I do not exclude myself, can I sue Defendants for the same thing later?

    No. Unless you exclude yourself, you give up any right to sue Defendants and the Released Persons about the legal claims that are released by the Settlement. You must exclude yourself from this lawsuit to start or continue with your own lawsuit or be part of any other lawsuit against Defendants and the Released Persons about the Released Claims in this lawsuit. If you have a pending lawsuit, speak to your lawyer in that lawsuit immediately.

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  20. How do I tell the Court that I do not like the Settlement?

    The deadline to object to the Settlement was December 29, 2025, and has passed.

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  21. What is the difference between objecting and asking to be excluded?

    Objecting is simply telling the Court you do not like something about the Settlement. Requesting exclusion (opting out) is telling the Court you do not want to be part of the Settlement Class or the Settlement. If you exclude yourself, you cannot object to the Settlement.

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  22. When and where will the Court decide whether to approve the Settlement?

    The Final Approval Hearing was held on February 2, 2026. The Court granted final approval of the Settlement on the same day. A copy of the Order is on the Documents page.

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  23. Do I have to attend the Final Approval Hearing?

    No. Class Counsel will answer any questions the Court may have. However, you are welcome to attend at your own expense. If you submit an objection, you do not have to attend the Final Approval Hearing to speak about it. As long as you submit your written objection by the deadline, the Court will consider it.

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  24. May I appear at the Final Approval Hearing?

    If there are objections filed by the deadline, the Court will consider them. If you file a timely objection, you (or your lawyer) may ask to appear at the hearing, and the Court may hear objections at the hearing.

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  25. What happens if I do nothing at all?

    If you are a Settlement Class Member and you do nothing, you will not be reimbursed for your costs for replacement and installation. You will give up your right to start a lawsuit, continue with a lawsuit, or be part of any other lawsuit against the Released Persons about the legal claims that are released by the Settlement.

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  26. How do I get more information?

    The Long Form Notice summarizes the Settlement. Complete details about the Settlement are provided in the Settlement Agreement. The Settlement Agreement and other related documents are available under the Documents section of this website. You may get additional information by calling toll-free 1-888-873-3150, or by writing to:

    In re Shimano Crankset Litigation
    Settlement Administrator
    PO Box 4150
    Portland, OR 97208-4150

    PLEASE DO NOT TELEPHONE THE COURT OR THE COURT CLERK’S OFFICE REGARDING THE NOTICE, THE SETTLEMENT OR THE CLAIM PROCESS.

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